From Vision to Victory: The Impact of Goals in Exit Planning

In the dynamic landscape of business, the art of Exit Planning emerges as a pivotal skill for entrepreneurs and advisors alike. At the heart of this strategic endeavor lies the power of goal setting, a tool that transcends mere planning and becomes a compass for navigating the uncertain waters of business transitions.  In our experience assisting business professionals and their clients in sculpting their exit strategies, we’ve identified goal setting as the cornerstone of a successful journey. This post aims to explore the profound impact of clear, actionable goals from the perspectives of both business owners and advisors, highlighting its crucial role in charting the course to Exit Planning success. The Importance of Setting Goals for Business Owners Setting goals is an integral part of the Exit Planning Process, serving as more than just a task list. Talking with owners about their goals and objectives has stood as the first step in the Exit Planning framework that BEI has been using since its inception. It’s a strategic maneuver, critical for business owners embarking on this journey. Establishing Targets: Defining personal, family, and business success criteria helps business owners understand the ‘why’ behind their exit, illuminating the ‘how.’ This clarity propels owners on a path filled with purpose and direction. For instance, a business owner aiming to secure a comfortable retirement or to ensure the business’s legacy continues under new leadership will require the use of different strategies and approaches. Road Map Creation: A well-defined goal acts as a beacon, guiding business owners through the complexities of Exit Planning. It transforms anxiety into actionable steps, laying out a systematic approach to reach defined objectives. For example, a roadmap might include milestones such as identifying potential buyers, optimizing business value, or developing a succession plan. Tracking Progress: Goals offer a tangible measure of progress. They help owners gauge where they stand in their exit journey, offering motivation during prosperous times and a re-focus during challenging phases. This could involve regular assessments of business valuation or progress in key areas such as customer diversification or operational improvements. Resolving Conflicts: Planning for an exit can introduce a variety of conflicts, from family dynamics to differing visions among business partners. Early identification and resolution of these conflicts significantly enhance the likelihood of a harmonious and successful exit. Enhanced Decision Making: When business owners set clear goals, they are better equipped to make informed decisions. This becomes particularly important in evaluating offers for their business. A clear understanding of their goals allows them to assess whether a potential deal aligns with their objectives, beyond just the financial aspects. Preparation for Unforeseen Circumstances: The business world is full of uncertainties. Effective goal setting helps owners prepare for unforeseen circumstances, such as market downturns, changes in industry regulations, or unexpected personal events. By having a well-structured Exit Plan, owners can adapt to these changes without losing sight of their end goals. The Advantages for Advisors in Goal Setting Advisors play an integral role in the Exit Planning Process, acting as both strategists and facilitators.  Advisor’s Role: Advisors help shape the Exit Plan to align with the owner’s aspirations, acting as a sounding board and providing strategic insights. Their involvement is instrumental in crafting a tailored exit strategy, ensuring that it resonates with the owner’s personal and business goals. Building Relationships: Through the goal-setting process, advisors forge deeper relationships with their clients. This evolution from transactional interactions to trusted partnerships is vital, as advisors become indispensable in guiding their clients through the intricacies of Exit Planning. Team Coordination: Advisors often lead a team of professionals – including CPAs, lawyers, and estate planners – each playing a crucial role in the exit strategy. This coordination fosters trust and cements the advisor’s position as a central figure in the process. Creating a Comprehensive Approach: Advisors, by understanding the goals of the business owner, can create a comprehensive Exit Plan that addresses all aspects of the transition, including financial, legal, and emotional considerations. This holistic approach ensures that no critical element is overlooked. Anticipating Challenges and Opportunities: Advisors can use the goal-setting framework to anticipate potential challenges and identify opportunities. For example, understanding the business owner’s timeline for exit can help in strategizing for market conditions or tax implications. Practical Insights from Surveys and Research Our most recent survey of business owners revealed a critical insight: while the majority have exit goals, only a fraction have translated these into actionable plans. This gap underscores the need for precise, concrete goals.  Empirical Evidence of Goal Setting Benefits: Further research into goal setting in business contexts demonstrates that businesses with clearly defined goals show better performance metrics, such as revenue growth and market share expansion, compared to those without clear goals. Incorporating Flexibility in Goals: While the importance of setting clear, concrete goals is undeniable, it’s equally important to build flexibility into these goals. The business environment is constantly evolving, and goals need to be adaptable to changing circumstances. Types of Goals in Exit Planning Exit Planning is diverse, encompassing various goals tailored to individual needs. Foundational Goals: The primary goal is often securing financial independence. This serves as the financial bedrock for other aspirations, ensuring a stable transition post-exit. Universal Goals: These revolve around key questions like ‘how much,’ ‘when,’ and ‘to whom.’ Addressing financial needs, timing, and successor planning, these elements are fundamental to any exit strategy. Values-Based Goals: Values-based goals align the exit strategy with the owner’s ethos and legacy aspirations. These goals add a personal dimension to Exit Planning. Expanding on Values-Based Goals: Values-based goals often include maintaining company culture, ensuring employee welfare, and contributing to the community. These goals reflect the deeper intentions of the business owner and can significantly influence the choice of successor or the method of exit. Balancing Short-Term and Long-Term Goals: A successful exit strategy involves balancing short-term objectives with long-term aspirations. While immediate goals may focus on increasing business valuation or streamlining operations, long-term goals could involve maintaining a legacy or ensuring ongoing

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Transforming Owner Resistance into Opportunities with Proven Strategies

See how BEI helps professional advisors like you overcome owner objections to business planning conversations. When BEI engages with new and prospective professional advisors, some tell us about a common hurdle that prevents them from having the success they want: “Owners don’t want to talk about succession planning with me.” Even though advisors want to provide their important services and business owners know they should have a plan for their eventual business exits, there’s still resistance to the planning conversation. The reasons why business owners feel this way can be numerous. They may misinterpret Exit Planning as someone ripping them away from their businesses against their will. They may also think that developing a plan for transition will take up too much of their time.  While these reasons are the result of misunderstanding the point and process of Exit Planning, it doesn’t mean that advisors should disregard them as there is a large opportunity to capitalize on with owners just like this. Typically, advisors just need to frame the offer of talking about Exit Planning differently. One of the most effective ways to do this is for advisors to rely on their core expertise. Keep Planning Conversations in Your Wheelhouse All successful advisors have exceptional credentials in their respective professional fields. The obstacle that falls in their way is often related to balancing their technical expertise with the relationship-building skills necessary to become a successful advisor.  For many business owners, the idea of an advisor coming to them to talk about leaving their businesses can be jarring. After all, it’s likely that they see their businesses as an extension of themselves. So, having someone suggest that they should plan for when it’s time for that extension to go away can be confusing and even threatening. The way to overcome objections about business planning is for advisors to talk to owners in the owners’ language, using their core advisory expertise. For example, we recently spoke with a CPA who uses the BEI Premium License to attract, engage, and eventually develop a plan with clients. When this advisor first started out, he would open his planning discussions with both current and prospective clients by asking, “Would you like to talk about exiting your business?” Usually, business owners would decline. He started to get frustrated, so he reached out to BEI. We suggested that, at least initially, he focus on how his core expertise fits into succession planning rather than focusing on outright Exit Planning. This meant that rather than asking his clients if they’d like to specifically talk about leaving their businesses, he would ask them questions like, “What kinds of tax-minimizing retirement planning have you done?” or “How do you think taxes might affect you and your business when you eventually sell and retire?” These kinds of questions do two things: How BEI Helps Facilitate Planning Conversations One of the major benefits of BEI’s tools, strategies, and content licensing is that these aspects help advisors use their technical skills on a larger playing field. Exit Planning Advisors use their core expertise to open the conversation about Exit Planning on terms that both they and their business-owning clients understand and are comfortable with.  It’s easy for advisors to over leverage their expertise without asking themselves why owners would care about what they’re telling them. BEI helps advisors balance their technical expertise with the relationship-building skills they need to establish the Exit Planning conversation properly, resulting in success not only for the client, but for the advisor as well. From assessment tools and documented methods to show their expertise, to lists of questions to ask and access to advisors who have had proven success in breaking through resistance to Exit Planning, BEI knows how to help advisors start the Exit Planning conversation successfully.

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2023 BEI National Conference Highlights 

The 2023 BEI National Exit Planning Conference gathered 140 Exit Planning professionals in Denver, Colorado last week. Over three days at the Four Seasons Hotel Denver, attendees connected with peers, thought leaders, and gained insights from business, leadership, and marketing experts through a variety of sessions and networking events.